5.13 Information Technology Administration

5.13.1 Campus Computer Software Policy

Purpose

Define campus computer software policies for all campus owned computers.

In order to comply with Year 2000 (Y2K) standards and in order to meet the requirements of an audit, all software on campus computers must be Y2K compliant and inventoried.

General Technical Support

Technical support will install and maintain of software on campus standalone or network computers and laptops used in the general labs and offices. Knowledge of and instruction in software is the responsibility of the department or instructor. Installation and maintenance of unique software specific to a program is the responsibility of the program instructor.

General Purchasing Guidelines

Purchase of software to be installed on campus owned computers will need mutual agreement between technical support staff and the department, division, or program acquiring the software. This is to insure Y2K compliance and adequate campus network and computer configuration resources. These purchases will provide adequate documentation—documentation materials needed are listed under the Department or Program Specific Software Guidelines. Technical support staff are available to assist with decisions regarding Y2K compliance and compatibility with existing network and software.

Existing Software

Existing software on all campus computers is being checked for compliance and will be inventoried. Any software not legally licensed must be removed from campus owned computers.

Campus Standard Software

Most general lab computers and office computers will have the following standard software installed and maintained by campus technical support. Compliance and licensing is the responsibility of campus technical support staff; each program, division, or department will be billed as appropriate. Instruction on the use of the following software is the responsibility of the department or instructor utilizing the software package.

  • Windows 95 Operating System
  • Microsoft Office 97 Professional
  • Anti-Virus Software, currently McAfee
  • GroupWise
  • Netscape Internet Browser

Department or Program Specific Software

Software installed and maintained in the general computer labs and in offices is the responsibility of campus technical support. Software not installed by campus technical support will not be maintained by campus technical support.

Requests for software in the labs must be submitted to the Tech Desk prior to July 1 in order to be installed and maintained by campus technical support for any fall semester: Program requests prior to December 1 for any spring semester: Program requests prior to April 1 for any summer session.

The Dean of Technology or designee is to be notified prior to the purchase of all software funded with college resources. At the time of acquisition, the following documentation must be submitted to the Tech Desk:

  • Number of licenses
  • Copy of license agreement
  • Access to software documentation and installation instructions
  • Documentation of Y2K compliance
  • All software installed on campus computers other than the computers in the general computer labs and offices must also have the software license agreement, documentation of number of licenses, and documentation of Y2K compliance on file at the Tech Desk.

Unsupported Software

  • Software that is not required for coursework or institutional business will not be installed or maintained by campus technical support
  • Games not included with the current operating system
  • Illegal software (must not be installed and will be deleted if identified)
  • Software not licensed and inventoried with the Tech Desk
  • Software not installed by campus technical support
  • A fee may be charged to anyone responsible for the resolution of software or hardware problems resulting from the installation or use of unsupported software.
Approved by: ATCC Leadership Council
Effective Date: 3/16/06
Last Date Revised: 3/16/06