Health information and medical administrative assistants are among the fastest growing occupations nationwide. The expansion of electronic health records and related security issues continue to create diverse and challenging opportunities for medical office support staff.

Graduates may accept employment as medical receptionists and admission clerks, health unit coordinators, health information personnel, medical transcriptionists, editors, document quality specialists, insurance specialists, or administrative and departmental secretaries. The healthcare field requires administrative support and supervision in traditional hospital and clinical settings; dental, chiropractic, and optometric offices; nursing homes; public and home health services; ambulance and emergency services; pharmaceutical and medical equipment companies; medical publishers; and government agencies.


As the health care industry responds to changing technologies and an aging population, there are increasing requirements for detailed medical records. There is a strong demand for transcriptionists to prepare this medical documentation using traditional, digital, and voice recognition technologies.

Possible Job Titles

Medical Administrative Assistant, Medical Transcriptionist, Admissions Secretary, Medical Secretary, Patient Account Representative, Health Unit Coordinator or Medical Receptionist

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