The Information Technology (IT) Department is committed to ensuring all ATCC employees are proficient in using the phone system. Comprehensive training is provided to cover phone system operations, including features and functionalities through documentation or individual sessions. Additionally, the IT Department offers ongoing troubleshooting support to address any technical issues that may arise, ensuring seamless communication within the organization and its customers. 

The Acceptable Use policy for company-owned office telephones ensures responsible and ethical usage, primarily for business-related communication. Personal calls are allowed in emergencies but should be minimal and not interfere with work. Professional conduct and confidentiality must be maintained, and usage must comply with relevant laws. Prohibited activities include excessive personal use, unauthorized business ventures, harassment, and fraudulent activities. ATCC reserves the right to monitor usage and enforce disciplinary actions for violations.