IT Department

The IT Department supports student and employee access to current and emergent computer and information technologies. Technical assistance is provided for students and employees by:

  • Assisting with technology accounts
  • Administering and providing technical support for laptop leases
  • Leasing program specific items such as cameras, calculators, and transcription machines
  • Dispersing ATCC ID cards and student parking permits

Please note the IT Department does not work on personal laptops or personally owned equipment; however, it does assist with wireless network and college email on personal devices.

StarID

StarID is used across Minnesota State to provide access to information technology systems and services. ATCC students and employees use StarID as their login for the following:

  • Campus computers
  • Network based printing and other network services
  • MyATCC
  • eServices
  • Brightspace
  • Wireless networks
  • Email and Office 365 (This username is YourStarID@go.minnstate.edu for students and YourStarID@minnstate.edu for employees)

Important: Passwords expire every 180 days. Please visit starid.minnstate.edu to activate or retrieve your StarID and to reset your password.

Please see the StarID troubleshooting section for additional information on StarID accounts.

Email & Office 365

Office 365 is a cloud-based service that provides access to email, OneDrive cloud storage, and other Microsoft apps. ATCC email is provided through the Minnesota State Office 365 system. This system incorporates all students and employees from all Minnesota State campuses, and the email address book displays accounts from all campuses.

Your ATCC email is the official communication method of college business. Instructors, students, and staff use the campus email system to share important information regarding tuition, registration, financial aid, leases, assignments, campus events, announcements, and more. Check it regularly.

  • ATCC student email addresses are in the format of YourStarID@Go.MinnState.edu
  • ATCC employee email addresses are in the format of FirstName.LastName@alextech.edu (Employees should contact the IT or HR Department to confirm address)
  • Access your email on the MyATCC page. Log into your email and Office 365 with the username YourStarID@Go.MinnState.edu and your StarID password. (Note: employee usernames are YourStarID@MinnState.edu)

Please see the email instructions and troubleshooting guides for more information.

Expand/Collapse MFA (Multi-Factor Authentication)

Multi-Factor Authentication (MFA) helps safeguard access to Office 365 data and applications (Outlook, OneDrive, Teams, etc.) by requiring a second form of authentication via a range of easy to use authentication methods.

When MFA is enabled for your account, you will be prompted for more information when you attempt to login to Office 365. That prompt will guide you through the MFA setup for your account, where you will need to enter your cell phone and other information to setup MFA. Once complete, you must have your cell phone with you any time you need to access/login to any Office 365 application (email, OneDrive, etc). If you do not have a cell phone, please contact the IT Department for other options.

To add or make changes to MFA, open an internet browser and go to https://aka.ms/mfasetup. If you are not already signed in with your account, the page will prompt you to login.

If you get locked out of your account (forgot device, dead battery, new phone number), contact the IT Department at (320) 762-4949 to have MFA temporarily reset on your account. For assistance with MFA after hours or on weekends, please contact the Minnesota State Service Desk.

Expand/Collapse OneDrive Cloud Storage

Students receive 1 TB of cloud storage through Office 365’s OneDrive service. This space is available to store and share files. Access OneDrive storage from any device via the Office 365 icon in MyATCC or by installing the OneDrive for Business client on your personally owned device.

  • Log in using your email username and password.

Please see the OneDrive instructions and troubleshooting guides for more information.

Expand/Collapse Free Microsoft Office Applications

Students and employees may also download and install the most recent version of Microsoft Office for free onto personally-owned devices. Log into Office 365 and locate the “Install Office apps” link to install.

MyATCC

MyATCC is a web portal for students and employees that provides a variety of information, including access to enrollment verification, cancelled classes, and other information.

  • To access MyATCC, go to www.alextech.edu/myatcc
  • Log in using your StarID and password (Do not include @go.minnstate.edu for this logon)

Wireless

Students and employees may connect personal devices to the ATCC wireless network using the following settings:

  • Wireless network name/SSID: ATCC
  • EAP method: PEAP
  • Phase 2 authentication: MSCHAPV2
  • Certificate: Do not validate (If prompted, accept certificate)
  • Identity: YourStarID or alextech\YourStarID
  • Password: YourStarID password

Note: Device settings may vary. If you need additional assistance connecting, visit the IT Department in room 403.

Click here for detailed instructions on how to connect on Windows 10

Brightspace

Brightspace is the instructional course management tool used at ATCC. Depending upon how an instructor uses Brightspace, you may be able to access course information, assignments, handouts, presentation notes, use online discussions, take quizzes, and check your grades. Access Brightspace via the icon in MyATCC. Log in using YourStarID and your StarID password (Do not include @go.minnstate.edu).

New to Brightspace? Check out this External link: orientation video to get acquainted.

Zoom and MediaSpace

Zoom is a cloud platform for video and audio conferencing, collaboration, chat, and webinars.

MediaSpace is a campus video portal that can be used to store and share videos with others.

For more information about these services, FAQ, security information, and image backgrounds to use in your Zoom video calls, visit Zoom/MediaSpace Information

Laptop and Equipment Leases

All currently registered ATCC students may lease a laptop computer on a semester or weekly basis, subject to computer availability. In addition, several programs require students to lease college laptops. Required laptops are leased on a semester basis, and all fees are assessed directly to the student’s account.

Alexandria Technical & Community College's Laptop Lease Program offers many advantages:

  • Leased Laptops are uniform and configured specific to each program
  • Students are spared most if not all of the software costs
  • Program specific software customized is included
  • Free hardware and software support provided on leased laptops
  • Very little to no down time
  • Opportunity to purchase a laptop at a discounted rate when they graduate

Orientation and Disbursement

Students who lease a laptop for the first time are required to attend a laptop orientation session. To minimize the risk of COVID-19 Laptop Orientation this Fall will only be offered in an online version. Students who have already completed a laptop orientation are not required to do it again.

  • Laptop Orientation

    To minimize the risk of COVID-19 Laptop Orientation this coming semester will only be offered in an online version.

    You may self-enroll and take the course and quiz anytime before picking up your laptop.

    To Self-Register for Laptop Orientation:

    1. Login to External Website: Brightspace Login Brightspace.
    2. Login with your StarID and Password.
    3. Click the Self Registration link up top, under the ATCC logo.
    4. Click the Course Offering Name, “Laptop Orientation”
    5. Click Register.
    6. Your information should automatically populate, click Submit.
    7. Click Finish.
    8. Click the link “Go to course offering Laptop Orientation” to complete the training now.

Laptop Insurance

Users are strongly encouraged to independently insure their laptop. The most common method is to add a "rider" to an existing homeowner or renter's insurance policy. Contact your insurance agent for more information.

Other Equipment Leases

All currently registered ATCC students may lease program specific items such as cameras, calculators, and transcription machines. Leases are subject to availability.

Current Lease Costs

  • All Program Laptops & Tablets: $295.00/Semester
  • Basic Office Laptop: $125.00/Semester (Students who are Not Required to Lease)
  • Weekly Rates for Laptops: $25.00/Week (one week minimum)
  • Summer Rental for all Laptops: $150.00 for 11 Week Lease due back August 1st
  • Calculator: Ti-84 Plus Silver Edition Graphing: $10.00 / Semester
  • Calculator: Ti-84 Plus CE-T Graphing (Color Edition): $15.00 / Semester
  • Digital Camera - Canon SX130 IS: $25.00 / Semester
  • Digital Camera - Canon Rebel T6: $75.00 / Semester
  • Foot Pedal: $15.00/Semester

Printing

All currently registered ATCC students receive a $30 printing allocation per semester for use on college printers. Student printing accounts are charged $0.04 for black and white printing and $0.15 for color printing. The college monitors printing and campus computers display the amount of printing allocation remaining for the semester. Additional printing allocation may be purchased at the Campus Store.

Student Parking Permits

Parking permits are required for all vehicles parking on-campus and new permits are issued each academic year. Obtain student parking permits at the IT Department in room 403. Employee parking permits are distributed through the Business Office. Please refer to the Student Parking Permit sheet for lost or stolen permits and information on obtaining a permit or permit waiver.
Please visit 5.20 Parking Policy for complete information on Alexandria Technical & Community College's Parking Policy.

Student ID Cards

Student and employee ID cards are issued at the IT Department in room 403. To obtain your card, you must have your Tech ID or StarID and a photo ID (driver’s license or State ID preferred).

All students must have a new student ID card issued for the current academic year. The first card is free each academic year. If your card is lost or stolen, there is a $15 charge for each additional card.

Technology Security

ATCC has several layers of computer security on campus. Each computer device has an antivirus on it and our network has a layer of real-time virus scanning as well. Although, we have these layers in place, the risk is always there for new malicious intent on your data. If you suspect that the computer you are using has been compromised, click here for information on how to scan your computer. For further information regarding ATCC policies and procedures 5.22 Acceptable Use of Computers and Information Technology Resources. Click here to view our Cyber Awareness page.

Contact IT Department

320-762-4949
(on campus dial 4949)

Email: Email IT Department: IT@alextech.edu

Mail:
IT Department
1601 Jefferson Street
Alexandria, MN 56308

Room: 403 (main building)

Hours:

Monday - Friday  (7:30 AM - 4:00 PM)

Closed on holidays