The IT Department supports student and employee access to current and emergent computer and information technologies. Technical assistance is provided for students and employees by:
Please note the IT Department does not work on personal laptops or personally owned equipment; however, it does assist with wireless network and college email on personal devices.
StarID is used across Minnesota State to provide access to information technology systems and services. ATCC students and employees use StarID as their login for the following:
Important: Passwords expire every 180 days. Please visit starid.minnstate.edu to activate or retrieve your StarID and to reset your password.
Please see the StarID troubleshooting section for additional information on StarID accounts.
Office 365 is a cloud-based service that provides access to email, OneDrive cloud storage, and other Microsoft apps. ATCC email is provided through the Minnesota State Office 365 system. This system incorporates all students and employees from all Minnesota State campuses, and the email address book displays accounts from all campuses.
Your ATCC email is the official communication method of college business. Instructors, students, and staff use the campus email system to share important information regarding tuition, registration, financial aid, leases, assignments, campus events, announcements, and more. Check it regularly.
Please see the email instructions and troubleshooting guides for more information.
Students receive 1 TB of cloud storage through Office 365’s OneDrive service. This space is available to store and share files. Access OneDrive storage from any device via the Office 365 icon in MyATCC or by installing the OneDrive for Business client on your personally owned device.
Please see the OneDrive instructions and troubleshooting guides for more information.
Students and employees may also download and install the most recent version of Microsoft Office for free onto personally-owned devices. Log into Office 365 and locate the “Install Office apps” link to install.
MyATCC is a web portal for students and employees that provides a variety of information, including access to enrollment verification, cancelled classes, and other information.
Students and employees may connect personal devices to the ATCC wireless network using the following settings:
Note: Device settings may vary. If you need additional assistance connecting, visit the IT Department in room 403.
Click here for detailed instructions on how to connect on Windows 10
Brightspace is the instructional course management tool used at ATCC. Depending upon how an instructor uses Brightspace, you may be able to access course information, assignments, handouts, presentation notes, use online discussions, take quizzes, and check your grades. Access Brightspace via the icon in MyATCC. Log in using YourStarID and your StarID password (Do not include @go.minnstate.edu).
New to Brightspace? Check out this orientation video to get acquainted.
Zoom is a cloud platform for video and audio conferencing, collaboration, chat, and webinars.
MediaSpace is a campus video portal that can be used to store and share videos with others.
For more information about these services, FAQ, security information, and image backgrounds to use in your Zoom video calls, visit Zoom/MediaSpace Information
All currently registered ATCC students may lease a laptop computer on a semester or weekly basis, subject to computer availability. In addition, several programs require students to lease college laptops. Required laptops are leased on a semester basis, and all fees are assessed directly to the student’s account.
Alexandria Technical & Community College's Laptop Lease Program offers many advantages:
Students who lease a laptop for the first time are required to attend a laptop orientation session. To minimize the risk of COVID-19 Laptop Orientation this Fall will only be offered in an online version. Students who have already completed a laptop orientation are not required to do it again.
To minimize the risk of COVID-19 Laptop Orientation this coming semester will only be offered in an online version.
You may self-enroll and take the course and quiz anytime before picking up your laptop.
To Self-Register for Laptop Orientation:
Users are strongly encouraged to independently insure their laptop. The most common method is to add a "rider" to an existing homeowner or renter's insurance policy. Contact your insurance agent for more information.
All currently registered ATCC students may lease program specific items such as cameras, calculators, and transcription machines. Leases are subject to availability.
All currently registered ATCC students receive a $30 printing allocation per semester for use on college printers. Student printing accounts are charged $0.04 for black and white printing and $0.15 for color printing. The college monitors printing and campus computers display the amount of printing allocation remaining for the semester. Additional printing allocation may be purchased at the Campus Store.
Parking permits are required for all vehicles parking on-campus and new permits are issued each academic year.
For the health and safety of our students and employees, the process for obtaining student parking permits and ID cards is changing this year. Students should NOT visit the IT Department for their IDs and parking permits. IT plans to batch print all student ID cards. If we have a photo, it will be printed on the card. If not, they may be printed without photos or IT will work with instructors to obtain photos. The ID cards will be attached to a parking permit, and distributed via advisors or instructors during Orientation. For students who miss orientation, ID cards and parking permits will be printed and dispersed at a later date.
ATCC has several layers of computer security on campus. Each computer device has an antivirus on it and our network has a layer of real-time virus scanning as well. Although, we have these layers in place, the risk is always there for new malicious intent on your data. If you suspect that the computer you are using has been compromised, click here for information on how to scan your computer. For further information regarding ATCC policies and procedures 5.22 Acceptable Use of Computers and Information Technology Resources. Click here to view our Cyber Awareness page.
320-762-4949
(on campus dial 4949)
Email: Email IT Department: IT@alextech.edu
Mail:
IT Department
1601 Jefferson Street
Alexandria, MN 56308
Room: 403 (main building)
Hours:
Monday - Friday (7:30 AM - 4:00 PM)
Closed on holidays