Email Information

Employee Email Login

  • Minnesota State username: YourStarID@minnstate.edu
  • Log into MyATCC using just your StarID & StarID password
  • Click on the “Email” icon and enter YourStarID@minnstate.edu username and StarID password
  • You can also click the “Office 365” icon to log into your Office 365 portal to access your email, OneDrive, SharePoint, etc.

Employee Email Alias

  • Log into StarID Home to manage account
  • Email Alias Address: FirstName.LastName@alextech.edu or FirstNameLastInitial@alextech.edu
  • Password expires every 180 days

Student Email Information

  • Minnesota State username: YourStarID@go.minnstate.edu
  • Log into MyATCC using just your StarID & StarID password
  • Click on the “Email” icon and enter Minnesota State Username (YourStarID@go.minnstate.edu) and StarID password
  • You can also click the “Office 365” icon to log into your Office 365 portal to access your email, OneDrive, SharePoint, etc.

Student Email Alias

  • Log into StarId Home to manage account
  • Email Alias Address: FirstName.LastName@alextech.edu
  • Password expires every 180 days

Webaccess (web browser access: Firefox, Chrome, Internet Explorer, or Edge)

  • Log into MyATCC using your StarID and StarID password and click on the Email ico
  • Log into Office365 using your StarID@minnstate.edu username and StarID password

Microsoft Outlook Client (installed on all computers)

  • Look for the icon on your desktop background, task bar, or in the Start button or it may be in the Microsoft Office folder

Address book (Students and Employees)

  • Choose “Alexandria T & CC – ALL” in the dropdown list (Distribution Lists * Employees * Groups * Rooms & Equipment * Students)
  • Or use the global address book (search by last comma first name)
    • Click here for more instructions on how to find your address in the address book
    • Click here on how to set your default address book

What if I see someone in the address book but there are multiple same first and last names?

This will take a little investigation on your part

  • You will have to right click and choose the “Properties” option and click the “Email Addresses” tab to look to see if you see a @alextech.edu email alias account listed.
  • Check the StarID on the “General” tab to identify against the information you have.
  • If you know the middle initial, you can identify against that information.

What if I see my address listed in the address book and the E-mail Address listed is wrong or does not show my @alextech.edu address?

Your email address listed in the address book with Minnesota State is your SMTP address. You can change your SMTP address by submitting a ticket to Minnesota State. Go to IT Service Desk

What is the different between my primary email address, SMTP email address, or preferred email address?

  • SMTP email address: This is your email address that is seen by recipients when you reply to senders.
  • Primary email address: This is your email address that is used in eServices to notify you of billing, Financial Aid, academic information, etc. You can change your primary email address when you log into MyATCC and click on the “eServices” icon. Your email address is listed at the bottom of the page under the Account Management Demographic Info section.
  • Preferred email address: This is your email address that you choose when you activate your StarID is used to notify you when your StarID password is expiring. You can change this address in the “Sign in to Profile” option when you go to the StarID Self Service page.

What other features does my email have?

  • Calendar
    • Scheduling appointments (employees can schedule cars and rooms in EMS)
  • Archiving
    • Minnesota State no longer has specific email folder retention policies but there are space limits
      • 100 GB with Voicemail accounts (employees)
      • 50 GB with only email accounts (students and student employees)
      • Employees can move all your archive messages to your inbox. For further assistance, ask the IT department.
      • Click here for more information on how to archive
  • Signature
    • You can create a signature for your new messages or reply messages. Go into your “Options” and choose “Mail.” It is listed under the “Layout” area.
  • Forward
    • If you want to forward your ATCC email messages to another email account, go into your “Options” and choose “Mail.” It is listed under the “Accounts” area.
  • Voicemail
    • Voicemail is integrated with your email. Voicemail messages will go into your inbox so you can easily listen to them. Contact IT if you forgot your PIN. Click here on how to access your Voicemail (or reset your Voicemail PIN)
  • Out-Of-Office Reply
    • You can set up an Out-Of-Office reply to let your senders know you are not available or give them information on how to contact you

Why am I not listed in the Office 365 address book?

If you attended a Minnesota State college that you signed a privacy form called “Request to Withhold Directory Information”, this will hide your email address from the address book. You will have to contact that college’s Registrar/Record’s Office to rescind the privacy request.

How do I create a signature in my email?

If you have accessed your email in the past, but are receiving an error that you are “locked out,” try to reset your StarID password on the StarID Home page. This may take up to 4 hours to synchronize your email password.

I recently changed my StarID password, but I cannot log into my email. I can log into everything else.

After you reset your StarID password, it may take up to 4 hours to synchronize your password to other services such as Office 365, eServices, ATCC, or Brightspace.

How do I set up my email on my cell phone?

We have instructions for most cell phone settings. However, due to the variety of different systems and versions, you can call the IT department 320-762-4949 or stop in room 403 for assistance.

I received an email that is asking me for my username and password. It says it is coming from helpdesk, administrator, or Microsoft support. What should I do?

Most of today’s suspicious emails or spam emails are considered “Phishing emails”: Phishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords, and credit card details (and money), often for malicious reasons, by disguising as a trustworthy entity in an electronic communication. A phishing attempt is an attempt to collect confidential information from Internet users, typically by sending an e-mail that looks as if it is from a legitimate organization but contains a link to a fake web site that replicates the real one. The data obtained is then usually used for illicit purposes.  You may safely disregard and delete the email. Minnesota State has put blocks in place to prevent anyone inside a Minnesota State network from reaching the website linked in the emails.

Click here for examples of suspicious emails

If you have received suspicious emails and clicked on a link in the email, then entered your StarID and password, change your password immediately at the StarID Home page. You can also send a suspicious phishing email to it@alextech.edu and phish@minnstate.edu to report it.